Santiago, Chile
Full-time
Summary
As a Software Engineer on the Uber Eats Groceries & Retail team, I engineered and scaled core payment systems for delivery partners, processing over 2 million payments daily. I led the development of critical features for payment processing, courier experience, and fraud avoidance, directly contributing to preventing millions of dollars in losses worldwide.
Highlights
Designed and led multiple solutions to improve the accuracy and consistency of courier payment. Among them, I revamped our core estimation flow, achieving a 50% improvement in checkout total accuracy, resulting in an annual reduction of over 10 million dollars in the fraud window.
Achieved a significant increase in active supply through tactical and long-term wins in supply recuperation and onboarding. Designed and built a revamped onboarding flow that modernised the ageing experience and brought it in line with the company's objectives. As part of my efforts, an estimated 100,000 additional couriers become active on the platform each month.
Led the team's flagship reliability improvement project, which successfully reduced the occurrence of catastrophic incidents from 15 per year down to 1.
Performed technical and behavioural interviews for prospective candidates for technical roles, onboarded team members and served as a mentor for both internal engineers and external developers as part of our outreach program.